Website not responding
If you're experiencing issues with our website, it might be due to your browser holding onto old files. Here are some steps you can take to resolve the problem:
Perform a Hard Refresh
Sometimes, a simple refresh isn’t enough. Perform a hard refresh to ensure that the browser loads the most recent version of the page:
- Windows: Press
Ctrl
+ click the refresh button. - Mac: Press
Cmd
+ click the refresh button.
Clear Your Browser Cache
Your browser stores cached files to speed up loading times, but sometimes this can cause issues. Clearing your browser cache can help resolve these problems.
- Chrome: https://support.google.com/accounts/answer/32050?hl=en&ref_topic=7189049
- Safari: https://support.apple.com/en-ph/105082
Log Out and Log Back In
Try logging out of your account and then logging back in. This can refresh your session and potentially resolve any issues you're experiencing.
Try a Different Browser
If the issue persists, try accessing the website using a different browser. This can help determine if the problem is specific to your current browser.
If you continue to experience difficulties, please reach out to our support team for further assistance.